Workspaces & Team
By DEKO360
By DEKO360
Organizing tours and collaborating with your team or clients (Creator/Agency plans).
Understanding Workspaces
Multiple workspaces are available on the Creator plan (up to 15) and the Agency plan (up to 50). Every account gets one workspace automatically — Free and Individual plans use just this one, and never need to think about the concept. What a workspace is A workspace is a container for a set of tours. Everyone invited into a workspace can see and (depending on their role) edit the tours inside it. Your storage and tour-count limits are shared across every workspace you own — creating more workspaces doesn't give you extra quota, it just helps you organize. Why use more than one workspace If you create tours for multiple clients — for example, as a freelance photographer working with several real-estate agents — a common pattern is: - One workspace per client. Keep each client's tours separate, and invite only that client (and anyone working on their tours) into it. - One workspace per office or team, if you run an agency with multiple locations. This keeps each client seeing only their own tours if you invite them in as a collaborator, and keeps your dashboard easier to navigate as your tour count grows. Creating a workspace 1. Go to Workspace settings from the workspace switcher at the top of the sidebar. 2. Click New workspace and give it a name. 3. Switch between your workspaces any time using the same switcher — the sidebar and dashboard always show whichever workspace is currently active. Workspace limits Your plan sets how many workspaces you can own: 1 on Free and Individual, up to 15 on Creator and up to 50 on Agency. If you go over — for example after moving from Creator to Free — your account becomes read-only until you're back within the limit. See If Your Account Is Over Its Plan Limits. Renaming a workspace From Workspace settings, edit the name field and save. This is visible to anyone you've invited into that workspace. Deleting a workspace 1. Open the workspace you want to remove and go to Workspace settings. 2. Under Delete workspace, choose Move everything to another workspace and pick one of your other workspaces, or Delete everything permanently. 3. Type the workspace name to confirm and click Delete workspace. Members, pending invitations, API keys and the custom domain are removed, and members lose access. You can't delete your only workspace. Related guides - Inviting Team Members & Clients - If Your Account Is Over Its Plan Limits
Inviting Team Members & Clients
Available on the Creator and Agency plans. There's no limit on how many people you can invite. Two kinds of invites When you invite someone to a workspace, you choose whether they're a Team member or a Client: - Team member — choose whether they can Edit (create, upload, and edit tours) or only View. - Client — always view-only, with read-only access to every tour in the workspace. This is the simplest way to give a client a look at their tours in progress without any risk of them changing something. Anything a team member creates or uploads counts against your plan's storage and tour limits, not theirs. Inviting someone 1. Go to Workspace settings. 2. Under Members, enter the email address you want to invite. 3. Choose Team member or Client, and (for team members) pick Editor or Viewer. 4. Click Send invite. They'll receive an email with a link that expires in 7 days. If they don't already have a DEKO360 account, they'll be prompted to create one first, then automatically join your workspace once they accept. Managing existing members From Workspace settings, you can see everyone with access to the workspace — both accepted members and pending invitations. - Remove a member to revoke their access immediately. Their own account and anything else they own elsewhere is untouched. - Revoke a pending invite before it's accepted, if you sent it to the wrong address or changed your mind. What each role can do Role Create/edit tours View tours Manage workspace settings Owner (you) Yes Yes Yes Editor Yes Yes No Viewer No Yes No Client No Yes No Only the workspace owner can rename the workspace, invite or remove people, or create additional workspaces. Related guides - Understanding Workspaces
Custom Domain
Available on the Agency plan. A custom domain lets your tours, VR images and albums open from your own address — for example tours.youragency.com — instead of only deko360.com. Your existing deko360.com links keep working, so nothing you've already shared breaks. A custom domain belongs to one workspace, and each workspace can have one. It serves only that workspace's content. Before you start - You need access to the DNS settings of the domain you want to use, usually through your domain registrar or DNS provider. - A subdomain such as tours.youragency.com works with any DNS provider. - A root domain such as youragency.com also works, but only if your DNS provider supports CNAME flattening (or ALIAS/ANAME records) at the root. If you're unsure, use a subdomain. - You must be the workspace owner. Connecting your domain 1. Open Workspace settings from the workspace switcher at the top of the sidebar, and find the Custom domain section. 2. Enter your domain in the Domain field, for example tours.youragency.com, and click Connect domain. 3. DEKO360 shows Add these DNS records at your domain provider, a table with a Type, Name and Value for each record: - a CNAME record that points your domain to DEKO360, and - sometimes a TXT record that proves you own the domain. 4. Add those records exactly as shown at your domain provider. 5. Back in DEKO360, click Verify now. DNS changes can take a few minutes, sometimes longer. If the status doesn't change right away, wait a bit and click Verify now again. Checking the status Each domain shows one of three statuses: Status Meaning Waiting for DNS DEKO360 hasn't found your records yet. Check them, then click Verify now . Active The domain is connected and serving your workspace. HTTPS is set up for you. Failed Something went wrong. The error is shown under the records. Fix it and click Verify now . Click Verify now at any time, even on an active domain, to re-check it after you change your DNS. Using your domain Once the domain is Active: - Your workspace's tours, VR images and albums open on your domain as well as on deko360.com. - In the editor, the Copy embed dialog has a Domain choice. Pick your domain to put it in the embed code instead of deko360.com. See Embedding Your Tour. - Links you've already shared on deko360.com keep working. Sending visitors somewhere when they open the bare domain By default, opening the domain itself (for example https://tours.youragency.com/) shows a 404, because only tour, VR image and album links are served. To send those visitors to your website instead: 1. In the Custom domain section, find Redirect for your domain. 2. Enter a full address starting with http:// or https://, such as https://youragency.com. 3. Click Save. Tour links keep working as usual. Leave the field empty to remove the redirect. The address can't point back to the domain itself. Changing or removing a domain - Click Remove next to the domain to disconnect it. Existing deko360.com links are unaffected. - Because a workspace can have one custom domain, remove the current one before connecting a different one. - If your account leaves the Agency plan, you can still see and remove your domain, but you can't change it. Troubleshooting - "That doesn't look like a valid domain." Enter just the hostname, such as tours.youragency.com, without https:// or any path. - "That domain can't be used." The address is reserved. Use a different one. - "That domain is already connected to a workspace." It's in use by another workspace. Remove it there first, or use a different address. - "Couldn't reach our domain provider." Try again in a moment. - Still "Waiting for DNS". Check that the record Name and Value match exactly what DEKO360 shows, that you've added every record in the table (including any TXT record), and that your DNS provider has finished publishing the change. Related guides - Understanding Workspaces - Embedding Your Tour - Plans Overview
API Keys & the WordPress Plugin
If you manage listings on your own WordPress site, the DEKO360 WordPress plugin lets you embed any of your tours on a post or page with a block, and see all your tours and their online or offline status from your WordPress dashboard. It connects to your account with an API key — a password-like code that lets an external site read the tours in one workspace. What you'll need - A DEKO360 account with at least one tour, and a published tour if you want visitors to see it. - A WordPress site (WordPress 6.0 or newer, PHP 7.4 or newer) where you can install plugins. - To be the owner of the workspace whose tours you want to use. Only the owner can create API keys — invited editors can't. Step 1: Create an API key in DEKO360 1. Go to Settings → API Keys. 2. Give the key a name, such as "WordPress site". 3. Choose the workspace it should access. Each key works for one workspace only. 4. Click Create key. 5. Copy the key right away. It starts with dk360_ and is shown in full only once. If you lose it, revoke it and create a new one. Treat an API key like a password: anyone who has it can list every tour in that workspace. Step 2: Install the plugin In WordPress, install and activate the Deko360 – 360° Virtual Tour & Panorama Embed plugin: go to Plugins → Add New → Upload Plugin, choose the plugin file, install it, then click Activate. A Deko360 item appears in the WordPress admin menu. Step 3: Connect your account 1. In WordPress, go to Deko360 → Connection. 2. Paste your API key into API Key and click Connect. 3. When it works, the page shows "Connected to" your workspace name and your account email. If you see "That API key could not be verified", check you copied the whole key and that it hasn't been revoked. The plugin only contacts DEKO360 after you paste a key. It sends the key, and it gets back your workspace name, your account email and your tour list. It never sends anything about your site's visitors or content. Step 4: See your tours Go to Deko360 → Your Tours to see every tour in the workspace with its status: - Online — published and visible to visitors. - Offline — a draft or switched off. Each row has an Edit button that opens the tour in the DEKO360 editor. The list is saved for a few minutes; click Refresh to load the latest. Step 5: Embed a tour 1. Edit a post or page and add the Deko360 Embed block. 2. Pick your tour from the Tour dropdown. Offline tours are marked "(offline)", so publish a tour in DEKO360 before expecting visitors to see it. 3. Adjust Height (px) under Embed Settings if you want something other than the default 600. 4. Publish or update the page. The tour appears in the page as an embedded frame, with full pan, zoom and hotspot navigation. The block supports wide and full-width alignment. An embedded tour loads directly from DEKO360, not through the plugin. It follows the tour's own settings — audience, password, branding and so on — so see Embedding Your Tour and Who Can View Your Tour. Disconnecting or revoking a key - Disconnect in WordPress: on Deko360 → Connection, click Disconnect. Tours already embedded in pages keep working, because the block doesn't need the connection to display. - Revoke in DEKO360: on Settings → API Keys, click Revoke next to the key. This takes effect immediately. The plugin's tour list and the block's tour picker stop working until you connect a new key, but tours already embedded on published pages keep showing. To switch to a different workspace, create a key for that workspace and connect with it. For developers Integrations authenticate with Authorization: Bearer <your key> against the DEKO360 API, which lists the tours in the key's workspace. This is intended for plugins and external sites, not something most people need to use directly. Related guides - Embedding Your Tour - Understanding Workspaces - Who Can View Your Tour