Reprocessing & Fixing Scenes

Deko360

Deko360

Last updated on Sep 2, 2026

After you upload a panorama, Deko360 automatically processes it in the background — this generates the smooth 360° view and depth information the viewer needs. Most scenes finish processing within a couple of minutes.

Scene status

Each scene shows one of these states:

  • Queued — waiting for processing to start.
  • Processing — actively generating the 360° view.
  • Ready — done; the scene is fully explorable and hotspots can be placed on it.
  • Failed — something went wrong during processing.

If a scene fails to process

  1. Select the scene in the editor.
  2. Click Reprocess in the right-hand panel to try again.
  3. If it fails repeatedly, double-check the source photo:
    • It should be a genuine equirectangular panorama (2:1 width-to-height ratio), not a cropped or regular photo.
    • It should be a JPEG, PNG, or WebP file no larger than 100MB.
    • Very dark, blurry, or heavily corrupted files can also cause processing to fail — try re-exporting or re-shooting the panorama.

Re-generating an already-working scene

If you're not happy with how a scene turned out (for example, the depth-based effects look off), you can hit Reprocess on any ready scene to regenerate it from the original upload.

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